RETURNS

RETURNS POLICY
All items on our website are priced at clearance sale prices and are therefore unable to be returned or exchanged.  Please reach out to our team if you need assistance with sizing or styling advice by emailing amy@acocottesloe.com.au or chat with us via our live chat.

FAULTY ITEMS
We aim to provide our customers with products of the highest standard and quality and a thorough check of your garment is undertaken before it is sent off. If you received an item that you believe has a manufacturing fault, please contact amy@acocottesloe.com.au and we will try and resolve the problem as fast as possible. Please help us by providing a photo or two showing the defect/fault, which will speed up the returns process.

RETURNS ADDRESS
ACO Cottesloe
Online Returns
PO Box 63
Cottesloe  WA  6911

In accordance with the Australian Competition and Consumer Commission if the garment we have sent has a minor fault then we have the right to repair the fault to the product and send it back to you. If we believe the fault cannot be repaired then we will send to you a replacement product, which matches your original purchase. However, if we are unable to repair or replace your faulty item then we will reimburse you in full for your purchase.